Last Updated November 11, 2022, and effective November 11, 2022 for all users.

This Privacy Policy (“Privacy Policy”) explains how Jackson Hole Swimming, LLC (“Jackson Hole Swimming”) collects, uses and discloses information about you in connection with your use of our services, including those offered through the Website located atJacksonHoleSwimming.com (“Website”). Please read this Privacy Policy carefully. If you do not agree to our practices, please do not use the Website, or otherwise interact with the Jackson Hole Swimming.

Jackson Hole Swimming respects the privacy of visitors to our Website. Please read this Privacy Policy carefully so that you understand what information we collect and what we do with that information. This Privacy Policy applies only to information collected online through the Website and does not describe the ways in which we may collect or use information obtained offline or through any other means.

Please contact us if you have any questions or comments about our privacy practices or this Privacy Policy. You can reach us online at info@JacksonHoleSwimming.com. You can reach us via postal mail at the following address:

Jackson Hole Swimming, LLC

Attention: Privacy Office

P.O. Box 9623

Jackson, WY 83002

United States

 

PROTECTING THE PRIVACY OF CHILDREN

Children should always get permission from their parents before sending any information about themselves (such as their names, email addresses, and phone numbers) over the Internet, to us or to anyone else. Our Website may collect information from children under 13. Therefore, the Jackson Hole Swimming has adopted the following policies regarding protecting the privacy of children, in addition to the policies contained below.

• Jackson Hole Swimming notifies parents via email that it collects only the parent’s email address and solely for the purpose of informing the parent about their child’s activities on a site or service that does not collect personal information.
• A parent’s  online contact information won’t be used for any other purpose.
• A parent can revoke consent anytime.
• Jackson Hole Swimming DOES NOT sell information to third parties.
• Jackson Hole Swimming DOES NOT disclose information to third parties, except as set forth in Section 4. If Jackson Hole Swimming makes changes to the collection, use, or disclosure practices to which a parent already agreed, Jackson Hole Swimming shall send the parent a new notice and get renewed consent.

Table of Contents

1. Types of Personal Information We Collect
2. How We Collect Personal Information
3. How We Use Personal Information
4. When and Why We Disclose Personal Information
5. Cookies and Related Technologies
6. Controlling Your Personal Information
7. Security of Personal Information
8. Privacy Practices of Third Parties
9. Changes to this Privacy Policy
10. Notice to Residents of Countries outside the United States of America
11. Types of Personal Information We Collect.

Personal Information is information that can be used to identify, locate, or contact an individual. It also includes other information that may be associated with Personal Information. In some cases, Personal Information is used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. We collect the following types of Personal Information:

• Contact Information that allows us to communicate with you, such as your name and email addresses, or other addresses at which you receive communications from or on behalf of Jackson Hole Swimming.
• Transaction Information about how you interact with Jackson Hole Swimming, such as the items you view and purchase; other information about how you use our Website, email, other communications, and applications;
• Device Information that allows us to deliver our services to you, including information about your web browser, IP address, and time zone; we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

2. How We Collect Personal Information.

We ask you for Personal Information when you register, subscribe, create an account, or otherwise interact with the Website or contact Jackson Hole Swimming.

We collect Transaction Information when you use our Website. We use cookies and related technologies to collect information about your computer and your interaction with the Website and our business partner Websites.

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

3. How Jackson Hole Swimming Uses Personal Information.

Jackson Hole Swimming uses Personal Information to:

• Operate and improve our Website;
• Facilitate transactions;
• Provide customer support;
• Fulfill requests for Jackson Hole Swimming services;
• Communicate and provide additional information that may be of interest to you about Jackson Hole Swimming;
• Send you reminders, technical notices, updates, security alerts and support and administrative messages, and service bulletins;
• Manage our everyday business needs such as Website administration, forum management, fulfillment, analytics, fraud prevention, enforcement of our corporate reporting obligations, Terms of Use or to comply with the law.

4. When and Why Jackson Hole Swimming Discloses Personal Information. 

Jackson Hole Swimming does not sell or license any information to any third party. We will not disclose your Personal Information to third parties except to:

• Affiliated companies (e.g., subsidiaries and other companies owned by or controlled by Jackson Hole Swimming) who may only use the Personal Information for the purposes described in Section 3 above.
• Our service providers that provide services for us such as sending emails on our behalf and processing payments. Our service providers are bound by law or contract to protect the Personal Information and are only allowed to use the Personal Information in accordance with the terms of our service agreements with them.
• Effect a merger, acquisition, or otherwise; to support the sale or transfer of business assets; to enforce our rights or protect our property; to protect the rights, property or safety of others, investigate fraud, respond to a government request; or as needed to support auditing, compliance, and corporate governance functions. We may also disclose Personal Information to defend ourselves in litigation or a regulatory action, and when required or advised to do so by law, such as in response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts in the United States and/or other countries where we operate. If Jackson Hole Swimming is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or prominent notice on our Website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
• Jackson Hole Swimming discloses your Personal Information to Stripe to enable you to pay for your subscription. You can read more about how Stripe uses your Personal Information here: https://stripe.com/privacy.

5. Cookies and Related Technologies.

When you use our Website, we collect certain information by automated or electronic means, using technologies such as cookies, pixel tags and web beacons, browser analysis tools, and web server logs. As you use our Website and applications, your browser and devices communicate with servers operated by us, our business partners and services providers to coordinate and record the interactivity and fill your requests for services and information.

The information from cookies and related technology is stored in web server logs and also in web cookies kept on your computers or mobile devices, which are then transmitted back to our Website by your computers or mobile devices. These servers are operated and the cookies managed by us, our business partners or our service providers.

For example, when you visit our Website, we may, and/or our service providers may, place cookies on your computers or mobile devices. Cookies allow us to recognize you when you return, track and target your interests in order to provide a customized experience. They also help us provide a customized experience and help us to detect certain kinds of fraud. A “cookie” is a small amount of information that a web server sends to your browser that stores information about your account, your preferences, and your use of the Website. Some cookies contain serial numbers that allow us to connect your Website activity with other information we store about you in your profile or as related to your interactions with the Website.

Some cookies are temporary, whereas others may be configured to last longer. “Session” cookies are temporary cookies used for various reasons, such as to manage page views. Your browser usually erases session cookies once you exit your browser. “Persistent” cookies are more permanent cookies that are stored on your computers or mobile devices even beyond when you exit your browser. We use persistent cookies for a number of purposes, such as retrieving certain information you have previously provided (such as your user ID if you asked to be remembered), and storing your preferences.

Pixel tags and web beacons are tiny graphic images placed on Website pages or in our emails that allow us to determine whether you have performed specific actions. When you access these pages or open email messages, the pixel tags and web beacons generate a notice of that action to us, or our service providers. These tools allow us to measure response to our communications and improve our web pages and promotions.

We collect many different types of information from cookies and other technologies. For example, we may collect information from the devices you use to access our Website, your operating system type or mobile device model, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone of your device. Browsers routinely send these types of information to web servers. Our server logs also record the Internet Protocol (“IP”) addresses of the devices you use to interact with the Website. An IP address is a unique identifier that devices use to identify and communicate with each other on the Internet. We may also collect information about the Website you were visiting before you came to our Website and the Website you visit after you leave the Website, if this information is supplied to us by your browser.

We use information we collect about Website users to optimize our Website and understand its traffic and usage patterns. Jackson Hole Swimming uses certain analytics software tools, including Google Analytics, and optimization services for our Websites. Jackson Hole Swimming uses anonymous, de-identified information and not any personally-identifiable information of a specific user.

 

6. Controlling Your Personal Information.

We think that you benefit from a more personalized experience when we know more about you and how you use our Website and our services. However, you can limit the information you provide to Jackson Hole Swimming, and you can limit the communications that Jackson Hole Swimming sends to you.

You can manage your subscriptions by contacting Jackson Hole Swimming. You may update your subscription preferences from time to time. Please note that even if you unsubscribe from promotional email messages, we may still need to contact you with important transactional information related to your account and your transactions.

The software is not accessible without cookies enabled. You may manage how your browser handles cookies and related technologies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available.

You may also manage the sharing of certain Personal Information with us when you connect with us through a social media platform or application, such as Facebook. Please refer to the privacy settings of the social media website or application to determine how you may adjust our permissions and manage the interactivity between Jackson Hole Swimming and your social media account or your mobile device.

If you wish to opt out of receiving offers directly from Jackson Hole Swimming merchants or business partners, you can follow the opt-out instructions in the emails that they send you.

Accessing and Correcting Personal Information.

You can do several things to help keep Personal Information about you current. You can access, update and delete your Contact Information and you can update Financial Account Information with Stripe.

If you want to cancel your account, please follow the instructions of deactivating the account on the Website or contact us at info@JacksonHoleSwimming.com. While we are ready to assist you in managing your subscriptions, closing your account, and removing your active profile, we cannot always delete records of past interactions and transactions. For example, we are required to retain records relating to previous purchases on the Website for financial reporting and compliance reasons.

We will retain your information for as long as your account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Security of Personal Information.

Jackson Hole Swimming uses commercially reasonable controls that are designed to reasonably safeguard Personal Information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers. Not all information stored on Jackson Hole Swimming’s servers is stored in an encrypted format.

In the event that we become aware of unauthorized access to your Personal Information in a manner that exposes, or risks exposure of, your Personal Information in a manner that is inconsistent with this Privacy Policy, we will notify affected users via email, provide a notification displayed on the Website, within 7 business days of the date that Jackson Hole Swimming has actual notice of such event. We also agree to cooperate with any individual who pursues legally enforceable rights against data collectors and processors who fail to adhere to the law.

8. Privacy Practices of Third Parties.

This Privacy Policy only addresses the use and disclosure of information by Jackson Hole Swimming through your interaction with the Jackson Hole Swimming’s Website. Other websites that may be accessible through links from our Website may have their own privacy Policies and personal information collection, use, and disclosure practices. Our merchants and business partners may have their own privacy Policies, too. We encourage you to familiarize yourself with the privacy Policies provided by these other parties prior to providing them with information or taking advantage of an offer or promotion.

Thinkific Course Platform.

In order to provide our services, we use the services of a third-party course enrolment provider, Thinkific, to collect and process personal data about our customers for processes such as enrollment, authentication, or otherwise administering courses. In order to provide Thinkific services to Jackson Hole Swimming’s customers, Thinkific collects and process personal data about Jackson Hole Swimming’s students/subscribers. Here is a summary of the personal data that Thinkific collects from Jackson Hole Swimming’s students/subscribers:

• Thinkific collects Contact Data, Identity Data, Technical Data and Profile Data about its customers’ students/subscribers to allow them to access our services for processes such as enrollment, authentication, or otherwise administering our customers’ courses. This information is given on a voluntary basis when a customer uses or accesses our services, for example when a customer visits a Thinkific site, enrolls in a course, or signs up for an account on a Thinkific site.
• Thinkific collects Usage Data about how its customers’ students interact with a course(s) and website(s), including but not limited to, their progress through the course, quiz scores, survey results, discussion or forum contributions and other student activities.
• Some transactions between customers’ students and Thinkific’s website or its customers’ courses may involve payment by credit card, debit card, checks, money orders, and/or third party online payment services. In such transactions, Thinkific will collect Financial Data and Transaction Data in order to provide its customers with the services, including a billing address, telephone number, and other information related to the transaction.

The Thinkific Privacy Policy can be found here.

9. Changes to this Privacy Policy.

From time to time, we may update this Privacy Policy to clarify our practices or to reflect new or different privacy practices, such as when we add new features to our Website. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of notice on the Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.

10. Notice to Residents of Countries outside the United States of America.

Jackson Hole Swimming is headquartered in the State of Wyoming and the Website and related services are currently intended for use by residents of the United States of America. Personal Information may be accessed by us or transferred to us in the United States or to our affiliates, business partners, merchants, or service providers elsewhere in the world. By providing us with Personal Information, you consent to this transfer. We will protect the privacy and security of Personal Information according to our Privacy Policy, regardless of where it is processed or stored.

 

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