What to Know
Information & Requirements for all participants & Parents
Do not bring your child to class if they have a runny nose or are not feeling well. If the instructor notices a student with a runny nose, sniffles, coughing or seeming to be sick in any way, the instructor will ask the student not to participate in the lesson. We are trying to keep ourselves and other students healthy from any and all viruses and colds that are contagious.
Once you have decided to enroll in swim lessons, you may call or email us to request your preferred date and time for swim lessons. Please note that your requested spot will not be reserved until you've heard back from us and we've received your payment.
48 hour notice is required for cancellation of private lessons, one week cancelation is required for enrollment in a group lesson or swim team. If you do not give notice, you will be charged the entire amount for the reserved lesson or period.
If it is pouring rain, snowing, sleeting, thundering or lightning at the time of your child’s lesson then we will schedule a make up the last week of August for group lessons or reschedule by appointment for private lessons. If it is chilly....I usually don’t cancel unless it is very cold.
Sometimes the weather is bad at the beginning of the day but then clears up in the afternoon. The weather is unpredictable in Jackson. If you feel like it is too cold, too stormy or just too unpleasant to have a swim lesson, I respect your decision to not come to class. However, make up classes for group or privates will not be offered if the class has not be officially canceled by the instructor.